Owner-operators running residential house cleaning rarely need dispatch radios or fleet GPS. You need dependable quotes for first visits, a calendar that respects drive time between suburbs, and invoices that match what the homeowner approved. DusterBook is built for that loop.
From referral to recurring revenue
Most house-cleaning companies win clients through word of mouth, local SEO, or a simple website. When a lead calls, you capture them as a customer with one or more properties (main home, vacation condo). Initial cleans are often priced higher than maintenance cleans—model both as separate line items on the quote so the accept link shows the breakdown.
After acceptance, schedule the deep clean. If they book recurring service, enable a recurring job on the Team plan so biweekly or four-week visits appear without re-entering the quote. Solo plan users can still schedule one-off visits but face customer and monthly quote caps.
Access, pets, and notes
House cleaning is detail-heavy: gate codes, pet instructions, products to avoid on marble, and “do not move items on desk.” Store these in customer or job notes. Cleaners on Team accounts read notes on My jobs without browsing your entire client list.
We do not provide a homeowner mobile app—clients interact through quote, invoice, and booking links only.
Public booking without a marketplace
Your booking page collects requested times and contact info. You confirm inside DusterBook. This is your brand, not a shared lead pool. Pair the link with your Google Business Profile or Nextdoor posts.
Scheduling realities
Assign lead cleaners per day. The calendar does not optimize routes—stack jobs in the same neighborhood manually. There is no clock-in GPS; trust and spot checks remain your management style.
Mark jobs complete before invoicing so your team does not forget Friday afternoon cleans.
Money collection today
Send invoice links or PDFs. DusterBook subscriptions are paid via Polar; customer card pay on invoices is not live. Many house cleaners use Venmo, checks, or an external processor—note payment instructions on invoices.
Plans and roles
Solo fits a single cleaner-owner. Team adds seats (up to ten), recurring jobs, logo on booking page, CSV export, and role separation between owner, manager, and cleaners.
Not included
QuickBooks sync, SMS reminders, marketplace leads, inventory for bottles and vacuums, and franchise reporting. See maid services for similar positioning or pricing for limits.
Help center · Tools · Start trial
Seasonal demand and staffing
Spring and pre-holiday deep cleans spike quote volume. Use monthly quote limits on Solo as a signal to upgrade before you cap new estimates mid-week. When a cleaner calls out, reassign jobs on the calendar and leave an internal note so the homeowner’s preferences travel with the visit.
Quality control without a separate app
DusterBook does not include checklists or photo proof modules. If you use paper checklists, reference them in job notes. Owners can spot-audit completed jobs by reviewing invoice timing against scheduled end times.
Taxes, tips, and refunds
Set workspace tax once; override on a quote only when a municipality requires it. Tips are not a first-class field—record them in notes or invoice memos if you pass tips through to staff outside the app.
Moving from spreadsheets
Import customers on Team after you normalize phone formats. Re-send active quotes as new links if old proposals lived only in email threads. Keep one customer record per household to avoid duplicate schedules.
Support paths
Read help for quotes and trials. Use contact for billing confusion after Polar checkout. We do not offer phone support.