We're a small team behind DusterBook. If you're comparing software, already on a trial, or need help with billing, use the form below or email hello@dusterbook.com.
What to include
- Product questions: how quoting, booking, scheduling, or invoicing works for your crew size.
- Billing: the email on your account and a short description of the charge (we can look up receipts).
- Privacy: export or deletion requests—see also our privacy policy.
- Something broken: what you clicked, what you expected, and your browser (screenshots help).
We do not offer phone support; email and the form are the fastest channels.
Response times
We aim to reply within two business days for most questions. Billing disputes that need receipt lookup may take a bit longer. Put Security in the subject if you think an account was compromised.
Before you write
- Help center — quotes, roles, trials, and day-to-day how-tos.
- Pricing — Solo vs Team limits.
- Tools and the blog — calculators and longer guides.
Privacy note
We use your message to answer you and to keep a short support history. We do not sell your contact details or add you to marketing lists without permission. Details are in our privacy policy.
Sales and partnerships
If you are a cleaning association, franchise coach, or software reviewer, say so in the topic field. We are happy to share product facts and screenshots—we just ask that comparison articles link to our pricing page and note what we do not ship yet (customer card pay on invoices, SMS, QuickBooks).
Account owners
Logged-in users can export data from Settings → Account and manage subscriptions under Billing. Mention your workspace business name in the form if it differs from your login email so we can find you quickly.
What we cannot do over email
We cannot log into your DNS registrar, payment processor dashboard, or email provider on your behalf. We can share checklists and point you to the right screen inside DusterBook. We also cannot restore a workspace you asked us to delete—exports are your safety net before any deletion request.